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Frequently Ask Questions. 2

CHOOSE FROM MULTIPLE ONLINE COURSES WITH NEW ADDITIONS DAILY

• A course comprises of several modules ( trunk of the tree ) • A module comprises of several lessons ( the branch of the tree ) • A lesson contains the learning content ( the leafs of the tree )

Refund requests are submitted immediately to your payment processor or financial institution after Udemy has received and processed your request. It may take 5 to 10 business days or longer to post the funds in your account, depending on your financial institution or location.

All eligible courses purchased on Udemy can be refunded within 30 days, provided the request meets the guidelines in our refund policy.

In the Refund Status column you can see the date your refund request was submitted or when it was processed.

Our clients have a wide variety of backgrounds but are predominantly made up of graduates, sales professionals, sales leaders, and business owners. What they all have in common is a desire to learn and sell more.

Yes. If you have already trained your salespeople, our training and coaching works alongside any of the major selling systems, such as Miller Heiman, Force Management, SPIN or Solution Selling etc

Yes – all our training and coaching includes an initial needs analysis where you can specify specific areas that are important to you.

We accept cards, bank accounts, Mpesa, QR code, Mobile Money, USSD, Bank Transfer and Applepay
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